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Dealing With the Insurance Adjuster After a Workplace Injury


After being injured in a workplace accident, you will likely receive a phone call from the insurance adjuster who represents your employer’s insurance company. This person might also be referred to as a case manager. During this call, the adjuster will ask you for information regarding your injury and will ask that you sign documents that authorize them to retrieve your medical records and other pertinent information.

Of course, you might be wondering if you can trust the insurance adjuster or if you are obligated to oblige all of his or her demands. Below is what you need to know about dealing with the insurance agent:

  • Do not trust the adjuster: As friendly as the adjuster might initially seem, remember that he or she is not your friend. The insurance adjuster’s job is to protect the interests of the company he or she represents, which mean trying to keep you from obtaining the benefits you deserve. Be very cautious when speaking with the adjuster and never believe he or she is your friend. The insurance adjuster is not your friend!
  • Never provide a recorded statement: Not only are you not obligated to provide a recorded statement, it is in your best interests to refuse this request. People often get tripped up when it comes to giving these statements and inadvertently handicap their own case. Instead of potentially derailing your chances of obtaining the benefits you deserve, decline any requests for a recorded statement.
  • You do not need to sign everything the adjuster sends you: In addition to a phone call, the insurance adjuster will also likely send some forms for you to sign. Never assume that you need to sign something. Read everything thoroughly to ensure you are not signing away something that you need or giving them access they should not have.

The best thing you can do under these circumstances is to hire a skilled workers’ compensation attorney to handle your case, so do not hesitate to find the legal help you deserve.

Experienced Workers’ Compensation Attorneys in Orange County

If you sustained an injury while performing your job duties, you need a skilled workers’ compensation attorney on your side to ensure you obtain the benefits to which you are entitled. At Alvandi Law Group, P.C. in Orange County, our team of workers’ compensation attorneys has served Southern California for over 30 years and recovered over a million dollars on behalf of our clients.

Get started on your workers’ compensation claim today and reach out to our law firm at (800) 980-6905 to request your free initial case evaluation with a knowledgeable member of our team.

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